Is Your Check Engine Light On?

New Era Automotive Diagnostic Services

My check engine light is on! What’s wrong with my car? How do you try to explain the problem to your mechanic?

As diagnostic specialists, we love a good a challenge and intermittent problems tend to be the most challenging of all.  To help speed the diagnosis, be prepared to answer a few questions.  When does the problem occur?  How often does it occur?  Where does it occur (freeway, uphill, downhill, etc)?  Does it occur during starting, idling, cruising, acceleration, deceleration, while turning, braking, or stopping?  Does the problem occur more frequently or get worse (or better), under any particular condition?  Is the problem impacted or initiated by the weather such as during rain, intense heat, etc.?  Is the problem related to the engine’s coolant temperature?

Providing answers to these questions will be help us to get your vehicle fixed and back in your hands in a timely manner.

If you have any automotive related concerns or issues, you are always welcome to stop by New Era Automotive or give us a call and John or Demetrio would be happy to offer answer your questions.

Is that rattle a serious issue? Or am I just nitpicking?

“I’m not sure if this is something I should be concerned about, but… .”

New Era Automotive 760 E. Francis St. Suite A Ontario, CA. 91761

Phone: 909-923-7035

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