Needed an AC charge while passing through Ontario on the way to Tucson to drop my daughter off at school. John not only fit us in last minute, did a great job for a reasonable price, but also drove us to and from a local breakfast place while we waited. Strongly recommend.
This is the first review I’ve written just because I am so happy with this shop and it’s difficult to find an honest and good mechanic.
I chose this place because Sears was really busy. I’m glad they were, the mechanics here are super nice and friendly. They are very helpful and get right to work, so the wait time is minimal, and the prices are very reasonable too. I am very happy with the work. I am definitely coming back here.
John and Zago, I can’t express how much I appreciate the diagnostic work you’ve done for my car today. It was such a sign of relief to know it wasn’t a blown head gasket as stated by my local Honda dealership. What a difference a $1629.00 so-called diagnostic for a blown gasket compared to a simple $10 Faulty Radiator cap can make eh?
The world needs more honest and knowledgeable individuals such as you guys in the automotive industry, in addition who enjoy what they do vs those who just try to rip you off for a quick buck.
John is very honest and very prompt with getting back to you via cell, FB, or email. Communication is always on key, which is very important in getting customers to come back.
Zago is very well as knowledgeable and friendly as John. Thanks for degreasing my under-body hehe as being OCD with my car. That was very nice of you to do!
For those who have read my comment, I have no problem vouching for this shop along with John and Zago, for any questions you guys may have about my 1st time experience here. I highly recommend for any automotive needs or questions. Once again thanks you guys for making my day start off with very great news.
Rancho Santa Margarita, CA
Wow! I cannot say enough good things about this place. I first stopped in for a basic oil change/tire rotation and inspection. John did such a thorough job that I started bringing in my wife’s car for service.
I brought in my wife’s Honda Odyssey to get a competitive quote, to compare with dealer prices, and John told me that it’s actually a little too early to perform some of the maintenance that the dealer was trying to oversell.
Then I started bringing in my daughter’s car, he actually found a few small things that I didn’t even notice and fixed them for a very reasonable fee. John and Zago are highly dependable and trustworthy mechanics – something very difficult to find in this day and age. Don’t go anywhere else! Highly recommended! Five Stars! *****
I went here to get my window fixed. New Era sought to replace the window motor & regulator in a timely fashion & my car was ready for me the next day.
I also was able to get a transmission problem fixed that another shop screwed up that I refused not to go back too & New Era took care of that issue for me as well which was about to leave me stranded due to previous shop not tightening an adjustment screw to the point it was about to fall off. This is a brand new shop shows a lot of promise & I will be back. The Technicians appeared to be extremely knowledgeable.